Testimonials
All three of us on the tour agree that Ruby was an amazing, interesting and very knowledgeable guide. What a wealth of information! We learned and saw so many interesting things. She’s also a lovely lady. I highly recommend Ruby as a tour guide.
This was my second trip to Montreal and second time with Ruby as a guide. Ruby’s knowledge of the city and the nuances which make it so special is vast and frankly amazing. For this trip she arranged a custom tour that included architecture, culinary adventures, and visits to parks off the typical tourist path. Every step of the way she was a wealth of information.
Our tour with Ruby was absolutely amazing! We are a group of food & wine lovers and asked Ruby to take us on a culinary tour of Montreal. She did not disappoint! We had fresh bagels hot from the oven, homemade gnocchi a la Nona, a trip to the Jean-Talon market for fresh produce, cheeses, charcuterie, and a beer tasting, fresh corn, and a delicious maple smoked salmon. Ruby is passionate about her city and shared an insiders view to the city she loves. Highly recommended to anyone who wants a local’s tour!
Ruby is one of the most knowledgeable guides concerning the city she guides in that we have ever toured with. She is also a gracious host.
I had the pleasure of working with Ruby over the 13 years I spent with Tourisme Montréal in my capacity as Manager, Meetings and Convention Sales and Assistant Director Media Relations.
Ruby was consistently our go-to person to accompany our VIP clients during site inspections and city city tours. Her knowledge and passion helped me win bids as host city for large conventions.
As a customer, I appreciated that Ruby routinely made herself available despite a busy schedule. She impressed me with her language skills, professionalism, meticulous research and preparation, and versatility. From journalists to meeting planners to film crews, Ruby had the stories behind the stories that would elevate s simple tour into a story-telling journey.
It is with pleasure that I recommend Ruby Roy – a true tourism professional.
Ruby is very creative in her work. She once conducted a city tour of Montréal for seeing impaired visitors, taking them to places in the city where they could listen to unique sounds of Montréal.
It’s just one example of the out-of-the-box thinking Ruby is so good at pulling.
We used Ruby’s services for the diplomats and families who are moving to Montréal to work at the International Civil Aviation Organization (ICAO), a specialized agency of the United Nations headquartered in Montréal. Montréal International offers them an informative and familiarization session about moving, working and living in our city.
Ruby designed a customized, personalized and specialized tour that includes how to live in Montréal, what to do with families, including an introduction into living in various neighbourhoods of Montréal.
Ruby’s international experience of living and working in various countries helps make this tour very special in different ways. First, she is able to adapt her information depending on the country of origin. Many of the participants in search of speciality food products, are able to be directed by Ruby to where they can buy these specialities. Second, she offers the tour in both English and French. And last, her tours are very informative, entertaining and are very much appreciated by our guests. I would recommend Ruby.
I have worked with Ruby on several occasions. The last time was with a film crew, a company from Los Angeles, called Travel Related Marketing. Ruby was the key of success. While filming in Montreal, Ruby found the right locations, made all the right contacts, built an extensive program with lots of time for shooting, always had plan A & B because she knows about good lighting and knows how to deal with Mother Nature.
She was always on site to make sure everything was running smoothly making the best of the day for everyone. Ruby’s ability to run a thousand jobs at the same time makes her an important asset on the set. Very knowledgeable, professional and a great PR, Ruby is a gem to work with, has a great sense of diplomacy if tension appears and always finds a solution to an eventual problem.
I do not hesitate a minute to recommend Ruby. She is one of a kind, trusty and people just love to work with her.
JPdL has a very long-standing relationship with Ruby Roy.
She has been on-site staff, assistant coordinator, program manager, and assumed many other positions for us over the years since 1986.
Then, since being certified as a professional tour guide who speaks many languages besides English and French, Ruby has been our go-to guide for all groups and site inspections. Every client on a familiarization tour or site inspection has then requested to have Ruby on their group tours and activities. Ruby’s passion for knowledge in a wide range of areas including history, culinary arts, as well as culture, music and geography makes Ruby one of the most knowledgeable people!
With Ruby, you are assured to learn something new and interesting, and probably within the first five minutes!
Ruby is an important asset to us at Altima Concept – we value her services mainly due to her professionalism, dedication, rich knowledge and love for our city with anecdotes that will have her audience in stitches.
She is versatile, reliable and adapts well to any situation.
We have been using Ruby’s services for many years and look forward to many more!
I have worked in the Travel Industry for 40 years and Ruby Roy has been one of the best tour guides that I have ever had.
She keeps my groups all alert and the passengers have commented to me after she has finished a tour that this has been the best guide that we have had on the whole tour.
I always requested Ruby for our tours of Montreal for the last 10 years and as far as I am concerned you cannot find a better tour guide. If there is any questions you want to know please don’t hesitate to ask.
Our travel and filming across Canada went well. We wish Ruby could have been with us for the entire trip.
A gem is an understatement. Her cinema, photography background and understanding of crews was obvious. The locations she picked were perfect, she rewrote the scripts for the host, stepped in at times and is amazing behind and in front of the camera.
Her knowledge of the city and she knew exactly what we were look for. It seemed as if she knew the entire city. Truly the best filming project run efficiently thanks to Ruby.
Ruby was guiding my group in Montreal. So much of in depth knowledge and humour she delivered.
It was an excellent tour. The moment she entered in the bus within 5 minutes she developed a bond with the guests. Whole of my group was laughing and enjoying all the time. The way she answered all the questions of the guests they were all very happy. She was perfect in timing.
At the end of my Canada tour when i asked my guest who was the best guide, everybody said Ruby. Guiding is not only explaining the monuments or city. It is delivering an experience of the place. And that stays with the guest.
Ruby est une excellente guide ; une véritable passionnée par sa ville.
Elle en connait tous ses aspects, ses secrets et en parle avec beaucoup d’objectivité et d’humour.
Versatile et polyvalente, elle structure et organise ses visites et ses diverses interventions avec minutie et un grand respect des attentes des visiteurs et des curieux qui recherchent un petit quelque chose de différent …the must!
J’ai travaillé avec Ruby Roy de 2000 à 2006 alors que j’étais directeur des opérations à Guidatour, une agence de services touristiques basée à Montréal. J’ai souvent retenu les services de Ruby, que ce soit pour des tours de ville de Montréal, des services d’accueil, de conciergerie ou d’accompagnement de groupes (à Montréal, au Québec comme aux États-Unis). J’ai aussi eu la chance de travailler avec Ruby et elle est une collègue inestimable.
Ruby offre toujours un service des plus professionnels. Sa grande connaissance de Montréal et des destinations où elle se rend, sa bonne humeur et sa volonté à être à la hauteur des attentes font d’elle une personne précieuse avec qui il est toujours agréable de travailler. Elle a toujours le souci d’en mettre plein la vue et d’en offrir plus aux clients qu’ils en demandent. Faire vivre une expérience inoubliable, c’est la mission que se donne Ruby à chaque fois… et elle y parvient toujours.
Pour sa capacité d’innover, son sens de l’humour, son intelligence, sa capacité d’adaptation et sa grande connaissance (sans oublier sa volonté d’en connaître toujours plus), en plus de sa capacité de s’exprimer aisément dans plusieurs langues, je recommande sans hésiter Ruby Roy. Mettez-là au défi de vous épater, elle vous en mettra plein la vue!
