We are indeed fortunate to have professionals of Ruby Roy’s caliber amongst us, setting the standards for excellence in the industry. She is a true asset and I am confident in recommending her without hesitation of any discerning clientele seeking the pinnacle of service and sophistication

We have had the privilege to work with Ruby Roy for over 3 decades. Her knowledge is unparalleled and her ability to connect with her audience in a professional, yet intimate way is exceptional. You cannot find a superior individual in her domain.

Her ability to adapt according to the diverse needs of corporate clients from various industries is exceptional, allowing participants to see the city from a fresh perspective and sparking curiosity about additional hidden gems. Regardless of the group size or industry, she consistently maintains her professional demeanour, making the entire experience memorable for all. Her expertise in handling corporate groups is evident, ensuring that the attendees left with a deep appreciation for the beauty of the city and a desire to explore further.

What sets Ruby apart is her meticulous attention to detail and the special touches she adds to every client's experience. From personally reaching out to hotels to arrange a warm welcome note and amenity for clients to selecting the perfect restaurant tailored to each tour's unique characteristics, Ruby ensures that every client feels truly cherished. Additionally, she has an incredible ability to read people from all backgrounds, horizons, and nationalities, and can easily pivot and adapt a tour to our mutual client's interests after just a few minutes with them.

Aside from her stellar professionalism in guiding and a wealth of experience in working with VIPs and high-end incentive groups, Ruby has such a keen understanding of the importance of the client experience and can juggle several aspects of groups and events, always with that spectacular smile on her face!

We have been collaborating with Ruby for nearly three decades in media relations, international event planning, logistics, and organisation, and have also volunteered in similar organisations. Ruby has consistently demonstrated her forward-thinking approach, remaining years ahead in her mindset. She consistently takes the lead, pioneering innovation and progress. Progressive, just, and fair, she adeptly balances the imperative of embracing the past, present, and future. Her awareness and sensitivity to international cultures are unparalleled. Wherever we journey, Ruby effortlessly assembles dream teams, fosters connections, and cultivates relationships, uniting people. A born leader, she inspires and supports others, making decisions with care.

CONCIERGE-STYLE SERVICE is what Ruby delivers! Selecting Ruby was the RIGHT CHOICE for Old Montreal Tour and Local Neighborhood Tour. Both tours were AWESOME - my favourite was the Neighborhood/Market Tour. We literally "ate our way through Montreal!" We sampled smoked meat, bagels, sweet corn, and enjoyed a cheese tasting. Ruby selected good stopping points so we could hop off the motor coach - and attentive enough to select areas where the senior citizens could sit as she continued the tour. BOOK TODAY!!